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Broadstaff
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Job Title: Director of Field Services (MSO / Cable Fulfillment)
Location: Austin, or Dallas Metroplex, Texas
Company Overview: Leading provider of cable and internet services, with a focus on residential and commercial fulfillment services. Seeking a dynamic and experienced Fiber Director to lead its operations team.
Responsibilities:
Requirements:
Compensation: Salary around $150,000 with bonus structure.
Additional Notes:
Director of Field Services (MSO Fulfillment) - TX
15302 Marsha Street Austin, TX 78728 US
Job Description
Job Title: Director of Field Services (MSO / Cable Fulfillment)
Location: Austin, or Dallas Metroplex, Texas
Company Overview: Leading provider of cable and internet services, with a focus on residential and commercial fulfillment services. Seeking a dynamic and experienced Fiber Director to lead its operations team.
Responsibilities:
- Understand and oversee the fulfillment side of cable companies, managing residential and commercial fulfillment services.
- Responsible for leading a team of 500 employees and subcontractors across multiple locations.
- Collaborate with senior managers and other departments to ensure efficient and effective operations.
- Implement process improvements to streamline operations and enhance customer satisfaction.
- Collaborate with corporate teams on infrastructure processes and strategy development.
Requirements:
- Previous experience in a regional manager fulfillment role with Charter or Comcast preferred.
- Experience managing large teams and overseeing operations in a fast-paced environment.
- Strong understanding of cable industry operations and processes.
- Entrepreneurial mindset with a focus on strategy and process improvement.
- Excellent leadership and communication skills.
Compensation: Salary around $150,000 with bonus structure.
Additional Notes:
- Hybrid role involving operations, customer service, and some HR responsibilities.
- Must have experience in a similar role with a focus on process improvement and strategy development.
- Opportunity to work with a dynamic team in a rapidly growing company.
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