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FC - System Performance Engineer III - NY / 47899

Rochester, NY 14602

Posted: 05/24/2023 Industry: IT Project Manager, RF Engineer Job Number: 7049

Job Description

Welcome to Broadstaff! We are one of the industry's most trusted staffing partners for all things Telecom - Wireless Infrastructure. With over 30 years of combined experience in Telecom, Energy and Technology, our team remains devoted to helping companies find great people and helping people find great jobs.

Job Description:

Customers expect our networks to perform at a high level all the time. That’s where you come in. You will investigate, evaluate and resolve network and data performance issues to ensure optimal and reliable service for our customers. The work you’ll be doing will directly impact customer satisfaction and help keep us ahead of the competition.
  • Evaluating service performance trends and isolating root causes of impacted services.
  • Performing LTE and VoLTE testing with analyses of relevant key performance indicators.
  • Optimizing LTE and RAN networks using traditional and innovative means.
  • Perform Cluster level RF optimization
  • Review/ Analyze drive test data with SP/ RF engineers to improve network performance
  • Run Atoll analysis to improved CINR/ PCI Pollution
  • Investigating and resolving customer complaints regarding service.
  • Optimizing embedded network for integration of new cell sites, small cells, and In-building systems.
  • Knowledge of LTE including VoLTE and RAN networks.
  • Knowledge of at least one data collection tool such as Datapro.
  • Knowledge of data analysis/post-processing tools such as Irisview, Actix, DMAT.
  • Knowledge of propagation and optimization modeling tools such as Geoplan, Atoll.
  • Knowledge of programming languages such as Python, Unix, scripting tools.
  • Knowledge of analytical software such as MapInfo, Tableau.
  • Knowledge of Samsung systems including OAM and 3GPP LTE standards.
  • You have a strong customer service orientation.
  • You like to take ownership of an issue and resolve it successfully.
  • You are able to understand and evaluate a complex problem and present solutions.
  • You work well independently as well as effectively with diverse business teams and vendors to implement solutions.
  • Bachelor’s degree or four or more years of work experience.
  • Two or more years of relevant work experience.
  • Valid driver’s license.
  • Willingness to travel.
  • Shift: 8 - 5.

Broadstaff, LLC., provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification protected by federal, state or local laws.

Meet Your Recruiter

Hilary Wilson

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