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Broadstaff
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Field Operations Technician- (3192)
Job Description
Welcome to Broadstaff! We are one of the industry's most trusted staffing partners for all things Telecom - Wireless Infrastructure. With over 30 years of combined experience in Telecom, Energy and Technology, our team remains devoted to helping companies find great people and helping people find great jobs.
Position Title: Fiber / SCN / DAS Field Ops Tech
100% Remote position - Tallahassee, FL area. Travel daily to the field.
Hours will be Monday through Friday from 8 AM - 5 PM EST.
Position Summary
Install, provision, test, troubleshoot, splice and maintain high-speed fiber optic transmission equipment and telecommunications circuits supporting service delivery. Perform and assist with the maintenance and configuration of all core technologies deployed. Responsible for supporting the reactive and proactive maintenance of Small Cell / DAS Networks. Typical responsibilities are resolution of Reactive Maintenance tickets and the completion of Preventative Maintenance and Network Acceptance tasks.
Essential Job Functions
• Work with Fiber Optic, SONET, Ethernet and SDH related test equipment including OTDR, PMD, Optical Spectrum Analyzer, BER Test Conduct and validate all testing of network equipment to ensure adherence to all Fiber procedures and equipment manufacturers specifications.
• Work with the Network Operations Center for final acceptance and testing of all newly installed equipment and rings. Tests to include validation of all provisioning, all alarm monitoring to the NMS (Network Management System), network switch protection, etc.
• Sets, Sniffers.
• Perform site survey of remote locations to ensure quality installation of all racks, equipment power plants, fiber cable, etc. Report any and all defects to the Operations Manager and /or OSP Project Engineer.
• Label and tag all equipment and cabling according to Network Engineering Diagrams.
SCN / DAS Operations (90%)
• Perform advanced analysis and troubleshooting of problems / issues while assisting the NOC/customer.
• Perform both hardware and software updates and/or changes to remote site equipment as necessary.
• Complete and maintain electronic records of work completed on various assignments.
• Interface with customers and carriers in support of service delivery and assurance.
• Work independently for extended periods of time.
• Work closely with the NOC, Sales, Engineering, and customers.
• Respond to all network outages, impairments and emergencies in assigned area.
• Perform elevated bucket truck inspections and repairs.
• Complete all annual preventative maintenance inspections to company standards.
• Operate and understanding of RF and fiber related test equipment, such as PIM analyzer,
• Operate PC or similar devices to gain access to Small Cell Network web based tools and complete assigned administrative tasks.
• Perform other duties and responsibilities as required and assigned.
Education/Certifications
• High school diploma or equivalent
• Associate degree or equivalent work experience (preferred)
• Valid Drivers license required
• CCNA Certification (or equivalent) a plus
• DOT / Bucket Truck (preferred)
Experience/Minimum Requirements
• Two (2) to five (5) years of experience performing installation and maintenance of telecommunications equipment (OSP / ISP preferred)
• Working knowledge of SONET networks and hardware, WDM networks and hardware, Ethernet - 10/100/1000BaseT networks and hardware
• Testing and delivering high speed telecommunications services
• Operating variety of telecommunications test equipment
• Technical knowledge of Fiber, Coax and Low voltage trouble shooting
Working Conditions: Works in the Public right of way, exposure to extreme weather, radio frequency, general public. Physical demands of lifting up to 75 pounds, stooping, and climbing ladders. Travel to sites or other offices as applicable.
Broadstaff, LLC., provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification protected by federal, state or local laws. Â
Position Title: Fiber / SCN / DAS Field Ops Tech
100% Remote position - Tallahassee, FL area. Travel daily to the field.
Hours will be Monday through Friday from 8 AM - 5 PM EST.
Position Summary
Install, provision, test, troubleshoot, splice and maintain high-speed fiber optic transmission equipment and telecommunications circuits supporting service delivery. Perform and assist with the maintenance and configuration of all core technologies deployed. Responsible for supporting the reactive and proactive maintenance of Small Cell / DAS Networks. Typical responsibilities are resolution of Reactive Maintenance tickets and the completion of Preventative Maintenance and Network Acceptance tasks.
Essential Job Functions
• Work with Fiber Optic, SONET, Ethernet and SDH related test equipment including OTDR, PMD, Optical Spectrum Analyzer, BER Test Conduct and validate all testing of network equipment to ensure adherence to all Fiber procedures and equipment manufacturers specifications.
• Work with the Network Operations Center for final acceptance and testing of all newly installed equipment and rings. Tests to include validation of all provisioning, all alarm monitoring to the NMS (Network Management System), network switch protection, etc.
• Sets, Sniffers.
• Perform site survey of remote locations to ensure quality installation of all racks, equipment power plants, fiber cable, etc. Report any and all defects to the Operations Manager and /or OSP Project Engineer.
• Label and tag all equipment and cabling according to Network Engineering Diagrams.
SCN / DAS Operations (90%)
• Perform advanced analysis and troubleshooting of problems / issues while assisting the NOC/customer.
• Perform both hardware and software updates and/or changes to remote site equipment as necessary.
• Complete and maintain electronic records of work completed on various assignments.
• Interface with customers and carriers in support of service delivery and assurance.
• Work independently for extended periods of time.
• Work closely with the NOC, Sales, Engineering, and customers.
• Respond to all network outages, impairments and emergencies in assigned area.
• Perform elevated bucket truck inspections and repairs.
• Complete all annual preventative maintenance inspections to company standards.
• Operate and understanding of RF and fiber related test equipment, such as PIM analyzer,
• Operate PC or similar devices to gain access to Small Cell Network web based tools and complete assigned administrative tasks.
• Perform other duties and responsibilities as required and assigned.
Education/Certifications
• High school diploma or equivalent
• Associate degree or equivalent work experience (preferred)
• Valid Drivers license required
• CCNA Certification (or equivalent) a plus
• DOT / Bucket Truck (preferred)
Experience/Minimum Requirements
• Two (2) to five (5) years of experience performing installation and maintenance of telecommunications equipment (OSP / ISP preferred)
• Working knowledge of SONET networks and hardware, WDM networks and hardware, Ethernet - 10/100/1000BaseT networks and hardware
• Testing and delivering high speed telecommunications services
• Operating variety of telecommunications test equipment
• Technical knowledge of Fiber, Coax and Low voltage trouble shooting
Working Conditions: Works in the Public right of way, exposure to extreme weather, radio frequency, general public. Physical demands of lifting up to 75 pounds, stooping, and climbing ladders. Travel to sites or other offices as applicable.
Broadstaff, LLC., provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification protected by federal, state or local laws. Â
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