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Network Performance Engineer III - NY / 47147

Troy, NY 12179

Posted: 04/12/2023 Industry: Network Engineer, RF Engineer Job Number: 6856

Job Description

Welcome to Broadstaff! We are one of the industry's most trusted staffing partners for all things Telecom - Wireless Infrastructure. With over 30 years of combined experience in Telecom, Energy and Technology, our team remains devoted to helping companies find great people and helping people find great jobs.

Job Description:

Customers expect our networks to perform at a high level all the time. That’s where you come in. You will investigate, evaluate and resolve network and data performance issues to ensure optimal and reliable service for our customers. The work you’ll be doing will directly impact customer satisfaction and help keep us ahead of the competition.

  • Evaluating service performance trends and isolating root causes of impacted services.
  • Performing 5G, LTE and VoLTE testing with analyses of relevant key performance indicators.
  • Optimizing 5G, LTE and RAN networks using traditional and innovative means.
  • Investigating and resolving customer complaints regarding service.
  • Optimizing embedded network for integration of new cell sites, small cells, and In-building systems.
  • Bachelor’s degree or four or more years of work experience.
  • 4+ years of relevant work experience.
  • Valid driver’s license.
  • Strong customer service orientation
  • Take ownership of an issue and resolve it successfully.
  • Understand and evaluate a complex problem and present solutions.
  • Work well independently as well as effectively with diverse business teams and vendors to implement solutions.
  • A degree.
  • Knowledge of 5G, LTE, VoLTE networks.
  • Knowledge of at least one data collection tool such as Datapro.
  • Knowledge of data analysis/post-processing tools such as Irisview, Actix, DMAT.
  • Knowledge of propagation and optimization modeling tools such as Geoplan, Atoll.
  • Knowledge of IP and transport protocols.
  • Knowledge of programming languages such as Python, Unix, scripting tools.
  • Knowledge of analytical software such as MapInfo, Tableau.
  • Knowledge of Samsung systems including OAM and 3GPP LTE standards.
  • Ability to differentiate and diagnose RAN and CORE related problems.
  • Understanding of IMS and systems engineering aspects related to RAN and proficiency in Core level call flow analysis.
  • Shift: 9-5, 2nd shift
Broadstaff, LLC., provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification protected by federal, state or local laws.

Meet Your Recruiter

Julia Davis

Broadstaff's Program Administrator Julia has tenacious drive, talent and organization. When she's not working, she's hanging out with her cats Simon and Periwinkle.

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