Residential Cable/Fiber Technician / Fulfillment Tech
Posted: 06/05/2026
Job Number: 10436
Job Description
Fulfillment Technician
Location:Â Traverse City MI
About Broadstaff
Broadstaff is a leading staffing partner supporting the telecommunications and infrastructure industries nationwide. We connect top talent with high-impact projects across fiber, wireless, and network deployments. Our team is committed to delivering quality, safety, and career growth for our employees and partners.
Position Overview
Broadstaff is seeking a Fulfillment Technician to support the installation, provisioning, and activation of telecommunications services. This role plays a critical part in delivering high-quality connectivity solutions to customers by ensuring services are installed accurately, efficiently, and to the highest standards.
Key Responsibilities
- Install, configure, and activate telecom services including internet, voice, and data
- Perform service provisioning, testing, and troubleshooting of network connections
- Interpret work orders, engineering drawings, and service tickets
- Install and configure customer-premise equipment (routers, modems, switches)
- Conduct signal testing and verify service performance meets standards
- Troubleshoot and resolve connectivity and performance issues
- Maintain accurate documentation of work completed and materials used
- Communicate clearly with customers regarding installations and service usage
- Follow all safety procedures and company policies in the field
- Collaborate with dispatch, engineering, and network operations teams
Qualifications
- High school diploma or equivalent
- 1–3+ years of experience in telecom, field service, or network installation
- Knowledge of fiber optics, coax, and copper cabling preferred
- Basic understanding of networking (IP addressing, routers, switches)
- Ability to read and interpret technical diagrams and work orders
- Strong troubleshooting and problem-solving skills
- Valid driver’s license with a clean driving record
- Ability to lift up to 75–85 lbs and work outdoors in various conditions
Preferred Skills
- Experience with fiber splicing, OTDR testing, or structured cabling
- Familiarity with ISP, VoIP, or Metro-E services
- Strong customer service and communication skills
- Ability to work independently and manage time effectively
Work Environment
- Field-based role with travel to job sites
- Exposure to outdoor elements, heights, and confined spaces
- May require on-call, weekend, or after-hours work
Why Join Broadstaff?
- Competitive compensation
- Opportunity to work on cutting-edge telecom projects
- Career growth in a high-demand industry
- Supportive team environment focused on safety and performance
Apply Today
If you’re a hands-on technician looking to grow your career in telecommunications, we want to hear from you.
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Ready to embark on a new career adventure in the beautiful Traverse City, Michigan area? Discover exciting job opportunities surrounded by the stunning shores of Grand Traverse Bay, the vibrant arts scene of the City Opera House, and the delicious local cuisine found at the many cherry orchards and wineries. With a bustling downtown area filled with unique shops, art galleries like the Dennos Museum Center, and theaters such as the Old Town Playhouse, Traverse City offers a perfect blend of charm and opportunity for job seekers. Explore our job listings today and start your journey towards a fulfilling career in this enchanting region!
