Customer Success Manager - Data Center
Job Description
Customer Success Manager – Data Center
Welcome to Broadstaff!
We are one of the industry's most trusted staffing partners for all things Digital Infrastructure - Fiber Broadband, Wireless, Data Center, and more! With over 30 years of combined experience in Telecom, Energy and Technology, our team remains devoted to helping companies find great people and helping people find great jobs.
Key Details:
Position Title: Customer Success Manager – Data Center
Employment Type: Direct Hire | W2 | Full-Time
Compensation: Up to ~$180K Base
Locations:
We are seeking experienced Customer Success Managers to support large-scale, mission-critical construction and infrastructure projects. This role is focused on driving successful deployment, adoption, and ongoing performance of a technology-driven solution within complex project environments.
This is a highly client-facing role where you will serve as the primary point of contact, ensuring project success, user adoption, and overall customer satisfaction.
Key Qualifications:
Broadstaff, LLC., provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification protected by federal, state or local laws.
Welcome to Broadstaff!
We are one of the industry's most trusted staffing partners for all things Digital Infrastructure - Fiber Broadband, Wireless, Data Center, and more! With over 30 years of combined experience in Telecom, Energy and Technology, our team remains devoted to helping companies find great people and helping people find great jobs.
Key Details:
Position Title: Customer Success Manager – Data Center
Employment Type: Direct Hire | W2 | Full-Time
Compensation: Up to ~$180K Base
Locations:
- Abilene, TX (On-Site Presence)
- East Coast (Remote)
- West Coast (Remote)
We are seeking experienced Customer Success Managers to support large-scale, mission-critical construction and infrastructure projects. This role is focused on driving successful deployment, adoption, and ongoing performance of a technology-driven solution within complex project environments.
This is a highly client-facing role where you will serve as the primary point of contact, ensuring project success, user adoption, and overall customer satisfaction.
Key Qualifications:
- 5+ years of experience in:
- Construction project management, program management, or customer success
- Mission-critical environments (data centers, large-scale infrastructure, etc.)
- Strong experience working directly with clients, stakeholders, or project teams
- Ability to translate technical or operational workflows into actionable solutions
- Experience managing complex projects, timelines, and deliverables
- Strong communication and presentation skills across multiple stakeholder levels
- Background in mission-critical construction (data centers, hyperscale, etc.)
- Experience as a Project Manager, Program Manager, or Superintendent
- Exposure to technology platforms, SaaS tools, or construction tech
- Strong analytical mindset with the ability to derive insights from project data
- Comfortable working in dynamic, fast-paced, and evolving environments
- Abilene, TX Role:
- Must be willing to spend significant time on-site supporting a key customer
- Ideal candidates located nearby or open to frequent travel to the area
- Remote Roles (East/Central/West):
- Approximately 80% travel to client sites
- Ideal for candidates who enjoy a highly dynamic, field-facing role
Broadstaff, LLC., provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification protected by federal, state or local laws.
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Abilene, TX
Embark on your next career adventure in the vibrant region around Abilene, Texas! Nestled in the heart of the Lone Star State, this area boasts a perfect mix of southern charm, bustling job market, and abundant growth opportunities. Home to the stunning Abilene State Park and the historic Paramount Theatre, job seekers in this region can enjoy a rich cultural scene while relishing in mouthwatering Texas BBQ at local gems like Stillwater Barbeque. Whether you're exploring art at The Grace Museum or cheering on the Abilene Philharmonic Orchestra, this area offers a blend of professional opportunities and unique experiences that make it an ideal place to build your career. Browse our job listings today and embrace all that Abilene, Texas, has to offer!
