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Senior/Lead ISP Network Engineer - CA

O Neals, CA 93645

Posted: 08/02/2023 Industry: Network Engineer Job Number: 7332

Job Description


JOB DESCRIPTION 

The Network Design Engineer must have mastery of the fundamental connectivity and inner workings of  the network and is accountable for the research and implementation of network design plans and the  monitoring of network facility utilization. This will include but not be limited to the following facilities;  network transport systems, data transport systems, trunking facilities, radio systems, subscriber carrier systems, special access circuits and voice switching facilities. Performs duties under the direction of the  Network Design Manager. Must exercise discretion, sound judgment, on behalf of the Engineering  department and the Company, when investigating, analyzing and summarizing information to provide  accurate and concise recommendations on the deployment of network plans, network performance and  facility utilization. This position will support the Ponderosa and Table Top Telephone network projects as  assigned by the department manager. In addition, frequent travel throughout Table Top and Ponderosa  exchanges is an essential function of this position. This includes air travel and extended stays to support and  facilitate project management in the Ponderosa and Table Top exchanges. In addition, this position requires  demonstrated leadership, a willingness and ability to take upward customer escalations, ability to assist in  the training of co-workers, possession of advance judgment; to recognize a situation in advance & make  sound judgment on an initial course of action. The Network Design Engineer is expected to utilize and  apply their collective knowledge and experience to solve complex network designs or handle complicated  projects in a timely manner. 

PRINCIPAL ACCOUNTABILITIES 

DAILY 

- Monitors and analyzes network transport facility utilization, including subscriber carrier transport facilities, fiber transport facilities, data transport facilities, radio transport facilities and inter-exchange  trunk facilities Monitors and analyzes affiliate company (ISP) server design and utilization, as well as  Data transport facilities and utilization and augments as required 

- Prepares network facility augmentation plans 

- Monitors and analyzes ADSL transport facilities and augments as required 

- Provisions central office and remote electronic equipment 

- Engineers COE and Transmission work orders and develops plans and specifications for transport  facilities 

- Engineers facility rearrangements 

- In all areas of engineering design and development of plans and specifications, must ensure applicable  RUS specifications are being utilized and adhered to 

- Prepares RUS form 397, form 525 and form 773 contracts as appropriate 

- Prepares accurate cost estimates 

- Coordinates completion and cut-over of work orders with Outside Plant, Central Office and Customer  Support personnel 

- Inspects projects in progress for compliance with specifications 

- Inspects completed projects and as-built packages 

- Performs routine COE engineering, cut-over schematics, transmission designs, rearrangement of facility 

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counts, and design of service affecting work orders  

- Understands and accepts the necessity for reporting to work on time, and is ready and able to  perform the duties and responsibilities of the position on a daily basis 



- Proactive involvement in the Company’s Safety Program, including compliance with all rules and  regulations, and for continuously practicing safety while performing their duties 

PERIODIC 

- Prepares weekly project status reports on major projects 

- Assists in the status tracking and implementation of the department’s annual project list. ? Prepares contracts of assigned projects for submission to contractors/vendors? Researches information for FCC/State Utility Commissions/RUS inquiries 

- Actively interfaces with customers, agencies and other employees concerning facility requirements? Reviews and makes contact with customers and/or on complaints resulting from work order activity? Attends pre-construction conferences/meetings  

- Assists with performing acceptance tests and completing test results sheets 

- Identify need and coordinate relief of exhausting facilities with Senior Engineer COE and Senior  Engineer - Network Planning 

- Available to travel to one or more of the Table Top or Ponderosa exchanges with little advanced notice? Available to remain in these locations for extended periods of time (2 weeks or more)? Available to travel out of the area for training, workshops, vendor presentations and other resources to  facilitate a sound network  

- List of principal accountabilities is not exhaustive and may be supplemented as necessary KEY PERFORMANCE FACTORS 

ACHIEVING RESULTS 

- Applies knowledge of the job. Applies knowledge to new or challenging situations? Applies technical skills (includes applying existing skills in new or challenging situations)? Accepts responsibility for and follows through on tasks, assignments, and other responsibilities in a  timely manner 

- Meets departmental standards for productivity (rated on the basis of work accomplished to volume of  work) 

- Performs duties with accuracy, thoroughness, attention to detail, and neatness - Sets challenging, but Realistic goals 

- Holds self accountable for individual results 

- Monitors quality of own or others’ work (e.g., double-checks the accuracy of information or work  product; checks to ensure that procedures are followed) 

- Takes actions to solve a problem or overcome an obstacle to achieving results - Makes specific changes in work processes or own work methods to improve performance (e.g., does  something better, faster, at lower cost, more efficiently; improves quality, customer satisfaction,  morale, revenues) 

- Performs work in a safe and healthful manner and in accordance with the Company’s Safety Program PROACTIVITY 

- Recognizes tasks, activities, assignments to be done and completes them without specific directive or  actively seeks new duties or challenges 

- Offers one or more ideas to improve work processes or departmental productivity. Initiates actions to  address an anticipated problem or obstacles. Actions are within the constraints of respective authority? Has the ability to seek information from a wide variety of sources concerning a problem or issue  affecting a specific project or department as a whole 

TEAM ATTITUDE 

- Expresses the belief that others are fully capable of contributing to the work process and being  effective when given the chance

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- Participates willingly in departmental or work group decisions. Demonstrates commitment to  achieving departmental goals by assisting others, even if the task is not a part of their primary roles  and responsibilities 

- Shows respect for other’s intelligence by appealing to reason 

- Genuinely values others’ input and expertise and is willing to learn from others (including supervisors,  peers, and subordinates) 

ORGANIZATIONAL COMMITMENT 

- Respects the ways things are done in the organization and does what is expected (e.g., dresses  appropriately, presents the Company in a positive light). Follows Company policies and procedures? Respects and accepts what management sees as important 

- Maintains attendance in accordance with Company guidelines and is consistently punctual? Makes choices and sets priorities to meet Company’s needs 

- Cooperates with others to achieve organizational/departmental objectives 

- Publicly acts to fit the Company’s mission 

FLEXIBILITY 

- Understands other people’s point of view 

- Able to shift easily from one task or focus to a different one 

- Willing to change ideas or perceptions based on new information or contrary evidence? Decides what to do based on the situation (e.g., acts to fit the situation or person) SELF-MANAGEMENT 

- Demonstrates an ability to handle stress on the job (e.g., able to multi-tasks, prioritize)? Controls own strong emotions, such as anger or extreme frustration. Remains calm in stressful  situations, addressing difficult problems one at a time 

- Remains productive under stress. Deals with stress directly and does not allow stress to weaken  one’s ability to complete a task or interact effectively with others 

CUSTOMER SERVICE ORIENTATION (internal and external) 

- Gives friendly, cheerful service 

- Follows through on customer inquiries, requests, complaints 

- Keeps customer up-to-date about progress of projects (but does not probe customer’s underlying  issues or problems) 

- Maintains clear communication with customer regarding mutual expectation, monitors customer  satisfaction 

PHYSICAL REQUIREMENTS 

- Possesses the ability to speak clearly and understandably and hear communications by telephone and  in person 

- Possesses fine and gross manipulation skills 

- Possesses grasping and power grip abilities 

- Must have good vision (with correction) 

- Must be able to sit for prolonged periods of time 

- Must have ability to stand, sit, squat, bend kneel, twist, crawl, Reach, lift, balance, carry, push and  pull to accomplish daily tasks associated with requirements of the position 

- Must be able to perform job duties and responsibilities in all types of weather, ranging from extreme  heat to cold, including rain and snow 

- Must have the ability to walk and negotiate rough terrain while carrying necessary equipment to  perform job duties 

- Must have the ability to drive in all types of terrain and in all types of weather, including rain and snow? Must have the ability to install and remove tire chains from vehicles 

- Must be able to lift 50lb. Maximum with frequent lifting and/or carrying objects weighting up to 25lb. QUALIFICATIONS

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EDUCATIONAL REQUIREMENTS 

- Bachelor degree, emphasis in electronic engineering or related field desirable 

TECHNICAL REQUIREMENTS 

- Computer literate with emphasis on Microsoft Office  

- Functional knowledge of AutoCad software 

- Knowledge of cable splicing and assignment 

- Functional knowledge of Central Office Equipment 

- Functional knowledge of Central Office cabling parameters 

- Knowledge of RUS symbols and procedures 

- Knowledge of data and special circuit design parameters 

- Proficiency in reading engineering schematics 

- Proficiency in reading and developing as-built prints 

- Ability to design, install, configure, manage, secure, and optimize BGP, OSPF, MPLS, RIP, Static  Routing, EIGRP, and Cisco IOS.  

- Knowledge and understanding of OSI protocol stack, LAN/WAN protocols, VLANS, router operating  systems.  

- Knowledge and understanding of Fiber Optic transport systems including DWDM. ? Experience in developing and implementing TCP/IP networks.  

- Strong understanding of basic DC and AC electronics with ability to design DC power systems based  on usage and consumption projections 

- Possesses and maintains a valid and unrestricted class “C” driver’s license, with driving records that  provides insurability under the Company’s vehicle insurance carrier and within the guidelines of the  Company 

WORK EXPERIENCE 

- 4 years as an Associate Network Design Engineer, systems planner, or similar position, where duties  correspond with the essential and periodic functions of this position 

ENVIRONMENTAL CONDITIONS 

GENERAL OFFICE CONDITIONS 

Exposure to an air-conditioned/heated office environment with exposure to low noise levels from office  equipment and voices. No exposure to notable hazards or unusual atmospheric conditions 

CENTRAL OFFICE 

Exposure to an air-conditioned/heated office environment with moderate noise levels generated by the  equipment. However, travel conditions from one office location to another can result in exposure to  outside elements ranging from extreme cold/heat/humidity/rain/snow 

OUTDOOR CONDITIONS 

Exposure ranges from mild to extreme weather conditions, including heat, cold, humidity, rain and snow.  At times, personal protective equipment and clothing are the only protection provided against the  elements. There is also unavoidable exposure to plant and animal life that inhabit the area. Environments  may also include crawl spaces and attics. These conditions range from wet, damp and cold to hot, humid  and dusty

Broadstaff, LLC., provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification protected by federal, state or local laws.
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